Quick start
From start to finish, create a conversational AI application in minutes
Last updated
From start to finish, create a conversational AI application in minutes
Last updated
By using NLX, you’ll build a powerful conversational AI application that interacts with users to complete a range of tasks and services. This guide helps walk you through creating and deploying with an NLX signup, while ensuring your work is built on NLX's trusted framework and aligned with industry best practices.
The following templates are available during onboarding and are easy to implement:
Appointment scheduler: Optimized for voice, this template automates booking and creating a calendar event
Hands-free AI browsing: Optimized for voice, this template can navigate a website for users and fill out forms
Museum plan-your-day: Optimized for chat, this template can handle common FAQs, give information on special exhibits, and address plan-your-day information
MCP Server: Describe your application and expose it via Model Context Protocol to extend the capabilities to Claude Desktop, Cursor, or Postman
Regardless of the template you choose, a full set of flows for greetings, goodbyes, error handling, and unknown inputs are provided along with instructional notes and required integration set up to help you get the application up and running.
Once you've imported a template, you'll notice a series of Flows in your workspace. Flows define the structured path a conversation can take, guiding how the application responds to users, collects information, makes decisions, and connects to external services to complete tasks.
Each flow contains instructional tips and best practices for you to fully customize or refine your application. Review each flow to ensure the logic and messaging follow your intended process, or follow along to re-create your own from scratch. Swap for any custom API integrations you need to finalize as well as flows you may want to add or remove.
Select Flows in workspace menu > Choose a flow to open the flow builder
Make adjustment to flows as needed
Click Save
Repeat for any additional flows your application will help automate.
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Now you'll update your conversational AI application with any changes made.
Select Applications from workspace menu > Choose application from template
Go to the application's Flows tab, and make sure any newly added flows are attached so your application can access them
Select Default behaviors tab of application
Ensure the correct flow is assigned to each of the three default behaviors Welcome, Fallback, Unknown
Select Channels tab of application > Expand API option > Click Edit channel
Click + Add domain under Whitelisted domains
Add both your webpage's URL and if not already done so
Click Save
Click Deployment tab of application > Select Review & build
Wait for validation to complete > Select Create build
Click Deploy
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To make your application available through your frontend and adjust the look, feel, and experience with theming, custom UI components, and Voice input support, install the Touchpoint SDK:
From Deployment tab of application, select Details next to the Deployed status
Expand the API section under Setup instructions in the pop-up > Select Open Touchpoint configurator
You can try your application live and make adjustments to the theming
Once satisfied, copy Setup snippet > Install on your site
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