AWS End User Messaging Social
Quickly set up the AWS End User Messaging Social communication integration into your NLX workspace
Last updated
Quickly set up the AWS End User Messaging Social communication integration into your NLX workspace
Last updated
To integrate the AWS End User Messaging Social channel, begin by selecting Integrations from your workspace menu:
Choose + Add integration > Select AWS End User Messaging Social from the dropdown
Click the link to deploy the CloudFormation template > You will be directed to AWS and asked to sign into your account
Fill in all properties on the template
Within your AWS console, setup your WhatsApp account:
Follow instructions for setting up AWS as your WhatsApp service provider
Configure an Event destination for the WABA in AWS > The SNS topic created by the CloudFormation template you deployed should be used as the Event destination
Enter the following into NLX:
End User Messaging Role ARN
Region
SNS Role ARN
SNS Topic ARN
Click Create integration
At any time, you may edit or delete your AWS End User Messaging Social integration by expanding the integration name and selecting the edit or delete icons.
To successfully use your AWS End User Messaging Social integration with applications created in your workspace, be sure to complete the following:
to function as a template for outbound messaging
create the AWS End User Messaging Social . Be sure to select your workspace integration from the dropdown
create an application