Generative AI

Leverage all generative AI features in your NLX workspace

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Native features

The NLX platform boasts native generative AI tools built on large language models (LLMs) to assist with the building, testing, and performance of your conversations.

• Intent classification: Using the NLX Boost setting, you can improve customer intent detection accuracy and routing to the proper flow by up to 90% over a traditional NLP alone

• Generate training phrases: Reduce time in crafting training data for your chosen NLP

• Generate tests for training phrases: Quickly generate test phrases tied to your flows for ensuring accuracy, resilience, and zero conflicts with other flows invoked by your conversational AI application

• Generative Journey: Collects necessary parameters (slots) from a user to complete a task using a single node in a workflow. Used with the NLX built-in LLM (requires no LLM integration)

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Integrating LLMs in conversation

Introduce your preferred LLM service to handle logic and AI messaging within your conversation flows.

• Generative text: Handle your application's messaging and responses to a user, including any markdown formatting desired

• Model Context Protocol: Allows an LLM to access workflows from your application and pass context along in conversation