Translations
Manage workspace languages & translations efficiently in your NLX workspace
What's Translations?
NLX's robust, multi-language feature allows you to translate training phrases, slot values, Voice+ steps, and messaging into a multitude of languages and regional dialects, enabling your conversational AI to converse with users from all over the globe.
Managing all languages and translations for your workspace can be done effortlessly through Translations. Download and upload translations to work on them offline, or use NLX's powerful auto-translation feature.
Need more context? See Supported languages
To access, click Translations in your workspace menu:
Languages tab
The Languages tab is where you create and maintain the list of supported languages for your entire workspace, including node messages, custom slot values, Voice+ scripts, and training phrases.
To add a language to the list, click + Add new language
Select the desired language from the list
Click Save
Choose Apply languages
Download tab
You may download all translatable content to a .csv file for working offline:
Select the resources to include in the downloaded file
Specify one or more languages for the download by clicking + Add new language or clicking the remove icon next to an existing language
Click Prepare download
When the file is ready, click Download
Optional:
Enter one or more tags to only include resources with those tag(s) in the download
Enable Exclude retrained toggle to remove phrases that have been trained through the History menu in the download
Upload tab
By clicking on the Upload tab, you can upload a .csv file that contains translated content:
Select Drop file here or Click to select for choosing a file from your computer
When ready, click Upload
Proceed to the All uploads tab of Translations page to apply your uploaded values
All uploads tab
All uploads lists all uploaded files that have been added and provides the Status along with the time the file was Uploaded.
Auto-translate tab
While you may manage auto-translations within each flow, custom slot, etc., separately, this tab enables you to auto-translate for multiple aspects of your application in a single request.
For each auto-translation job, the following attributes are shown:
Status: Whether the job is completed or in progress
Languages: The language of the translation job
Succeeded: Number of resources that succeeded in being translated over the number of resources checked in total
Created: When the job was created
Request an auto-translation
Ensure languages you are auto-translating are applied first on the Translations' Languages tab or are added to each individual resource via its Languages tab.
Begin by clicking the Request auto-translation button:
Selection: Toggle between specifying exact resources or filter by application
Resources: Select from all or specific resource types
Application: Choose an application if you would like to filter translating for a specific application. Otherwise, translations will occur for all applications in the workspace
Tags: Enter tags to have them automatically added to your translations after the job is complete
Channel type: Select a channel if you would like to translate for a specific channel. Otherwise, translations for all channel types are performed
Languages: Add languages for which you want to perform translation. You can add multiple languages
Exclude translations already marked: Enable to prevent NLX from overriding any translations that are already marked as translated
Mark as translated: Enable to mark all translations as translated once the job is completed
When ready, click Request translation
Unless indicated by the Exclude translations already marked toggle, this job overrides any translations you have entered previously for the chosen resource types.
External translations (beta)
The External translations tab works similarly to the operations available from the Auto-translate tab but now with ability to select your Phrase integration (TBD) to execute the translation.
Begin by clicking the Request auto-translation button
Selection: Toggle between specifying exact resources or filter by application
Resources: Select from all or specific resource types
Application: Choose an application if you would like to filter translating for a specific application. Otherwise, translations will occur for all applications in the workspace
Tags: Enter tags to have them automatically added to your translations after the job is complete
Channel type: Select a channel if you would like to translate for a specific channel. Otherwise, translations for all channel types are performed
Languages: Add languages for which you want to perform translation. You can add multiple languages
Exclude translations already marked: Enable to prevent NLX from overriding any translations that are already marked as translated
Mark as translated: Enable to mark all translations as translated once the job is completed
When ready, click Request translation
Unless indicated by the Exclude translations already marked toggle, this job overrides any translations you have entered previously for the chosen resource types.
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