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  1. Deploy & test
  2. Applications
  3. Add channels

SMS via Bandwidth

Learn to set up an SMS via Bandwidth communication channel for your application in your NLX workspace

Last updated 16 days ago

The SMS vis Bandwidth channel requires in your workspace before a channel can be created.

Create SMS via Bandwidth channel

  • Navigate to Channels tab of your application

  • Expand SMS via Bandwidth option

  • Select + Create channel

  • Choose your Bandwidth workspace integration from the Integration dropdown

Optional:

  • Escalation: Select from an escalation integration set up under your workspace Settings for optional agent transfer

  • Enter Application ID and Phone number (found in your )

  • Click Create channel

a one-time integration
Bandwidth dashboard