LogoLogo
  • GETTING STARTED
    • Welcome to the NLX platform
    • How NLX works
    • Quick start
    • Guides
      • Analytics dashboard
      • Generative Journey (Slots)
      • Model Context Protocol
      • Phone channel
      • Voice+ script
      • Touchpoint components
        • Carousel modality
        • Video modality
    • Terms & concepts
    • Generative AI
    • Developer
  • Build
    • Workspace setup
    • Flows
      • Intro to flows & variables
      • The Canvas
      • Flow settings
      • Nodes
      • Flow appearance
    • Resources
      • Actions
        • Implementation
        • Request model
      • Analytics tags
      • Context variables
      • Data requests
        • Implementation
        • Response model
        • Request model
      • Knowledge bases
        • Ingest content
        • Add metadata
        • Support citations
        • Employ KB
      • Lifecycle hooks
        • Implementation
      • Modalities
      • Secrets
      • Slots (custom)
        • Adding values
        • Translating slots
      • Voice+ scripts
        • Add + download script
        • Deploy script + install SDK
        • Create Voice+ flow
    • Integrations
      • Channels
        • Alexa
        • Amazon Chime SDK
        • Amazon Connect
        • AWS End User Messaging SMS
        • AWS End User Messaging Social
        • Bandwidth
        • Genesys
        • Twilio
        • Zendesk Sunshine
      • LLM services
        • Amazon Bedrock
        • Anthropic
        • Azure OpenAI
        • Cerebras
        • Cohere
        • Google Vertex AI
        • Groq
        • NVIDIA
        • OpenAI
        • xAI
      • Managed APIs
        • Google services
      • NLP engines
        • Amazon Lex
        • Google Dialogflow
        • Google Dialogflow CX
        • Custom NLP
    • Translations
  • Deploy & test
    • Applications
      • Attach flows
      • Assign default behavior
      • Add channels
        • API
          • REST API
        • Alexa
        • Amazon Chime SDK
        • Amazon Connect
        • AWS End User Messaging SMS
        • AWS End User Messaging Social
        • Genesys
        • Genesys SMS
        • Messenger
        • Microsoft Teams
        • Slack
        • SMS via Bandwidth
        • Twilio SMS
        • Twilio Voice
        • WhatsApp via Twilio
        • Zendesk Sunshine
      • Deploy
      • Optional: Set lifecycle
      • Optional: Set languages
    • Test
      • Test a conversation
      • Automated tests
      • Test an external integration
  • Analyze
    • Conversations
    • Analytics
      • Creating dashboards
      • Formulas & multi-metrics
      • Canvas analytics
    • Training
  • Workspace Settings
    • Escalation channels
    • Resource tags
    • Audit
  • Admin
    • Access control
      • Roles & permissions
    • Notifications
    • FAQ
    • Contact support
Powered by GitBook
On this page
  1. Build
  2. Integrations

Managed APIs

Effortlessly set up a managed API service in your NLX workspace

Last updated 11 hours ago

Managed APIs are hosted, maintained, and operated by a provider that allow you to extend powerful functionality to your conversational AI application without the need to build or maintain the underlying infrastructure.

To integrate with any managed API, begin by selecting Integrations from your workspace menu:

  • Click + Add integration > Choose from the Type dropdown under Managed

  • Enter required information (e.g., API keys, IDs, or base URLs) collected from your service provider console. Links provided below

  • Click Create integration when done


NLX supports integrating with the following provider services:


Using a managed API

To successfully use your managed API integration with conversations created in your workspace, be sure to complete the following:

create a

add a and attach your managed integration as a Tool, or use a with your integration assigned and payload fields completed

create a

Airtable
Anthropic Claude
Beehiiv
Calendly
Cal.com
Deel
Dropbox
Gemini
Google Services (Calendar, Drive, Docs, Gmail, Sheets)
Harvest
HubSpot
Linear
Notion
OpenAI
SerpApi
Shopify
Twilio
Zendesk
flow
Generative Journey node in Agentic mode
Data request node in Built-in mode
build & deploy