LogoLogo
  • GETTING STARTED
    • Welcome to the NLX platform
    • How NLX works
    • Guides
      • Analytics dashboard
      • Chat
      • Generative Journey (Slots)
      • Model Context Protocol
      • Voice
      • Voice+ script
      • Touchpoint components
        • Carousel modality
        • Video modality
    • Terms & concepts
    • Generative AI
    • Developer
  • Build
    • Workspace setup
    • Flows
      • Intro to flows & variables
      • The Canvas
      • Flow settings
      • Nodes
      • Flow appearance
    • Resources
      • Actions
        • Implementation
        • Request model
      • Analytics tags
      • Context variables
      • Data requests
        • Implementation
        • Response model
        • Request model
      • Knowledge bases
        • Ingest content
        • Add metadata (beta)
        • Apply KB
      • Lifecycle hooks
        • Implementation
      • Modalities
      • Secrets
      • Slots (custom)
        • Adding values
        • Translating slots
      • Voice+ scripts
        • Add + download script
        • Deploy script + install SDK
        • Create Voice+ flow
    • Integrations
      • Channels
        • Alexa
        • Amazon Chime SDK
        • Amazon Connect
        • AWS End User Messaging SMS
        • AWS End User Messaging Social
        • Bandwidth
        • Genesys
        • Twilio
        • Zendesk Sunshine
      • LLM services
        • Amazon Bedrock
        • Anthropic
        • Azure OpenAI
        • Cerebras
        • Cohere
        • Google Vertex AI
        • Groq
        • NVIDIA
        • OpenAI
        • xAI
      • NLP
        • Amazon Lex
        • Google Dialogflow
        • Google Dialogflow CX
        • Custom NLP
    • Translations
  • Deploy & test
    • Applications
      • Attach flows
      • Assign default behavior
      • Add channels
        • API
          • REST API
        • Alexa
        • Amazon Chime SDK
        • Amazon Connect
        • AWS End User Messaging SMS
        • AWS End User Messaging Social
        • Genesys
        • Genesys SMS
        • Messenger
        • Microsoft Teams
        • Slack
        • SMS via Bandwidth
        • Twilio SMS
        • Twilio Voice
        • WhatsApp via Twilio
        • Zendesk Sunshine
      • Deploy
      • Optional: Set lifecycle
      • Optional: Set languages
    • Test
      • Test a conversation
      • Automated tests
      • Test an external integration
  • Analyze
    • Conversations
    • Analytics
      • Creating dashboards
      • Formulas & multi-metrics
      • Canvas analytics
    • Training
  • Workspace Settings
    • Escalation channels
    • Resource tags
    • Audit
  • Admin
    • Access control
      • Roles & permissions
    • Notifications
    • FAQ
    • Contact support
Powered by GitBook
On this page
  1. GETTING STARTED

Welcome to the NLX platform

NLX's documentation provides detailed instructions for learning how to set up and use the NLX conversational AI platform

Last updated 2 months ago

Conversations may be complex. Conversation building doesn't have to be.

Contained within is your NLX support guide for creating and managing the most capable AI-powered conversations. No tech background required.

The primary sections of this guide are organized in three sequential parts for your convenience:

  • : For everything related to designing and creating conversation workflows

  • : For testing conversations and launching your conversational applications to production

  • : For observing performance and enhancing your conversational applications

Additional resources

Need to reach us?

Build
Test & Deploy
Analyze
We'd love to help
Cover

Guides

Select an experience to reproduce with these dedicated walkthroughs

Cover

Generative AI

Because we're all getting on this train

Cover

Developer

Customize & live preview chat widgets or Voice+ experiences