Google services

Quickly set up Google managed services in your NLX workspace

Integrate a Google API

To integrate with the Gmail, Google Calendar, Google Docs, Google Drive, or Google sheets, begin by logging in to your Google Cloud console: https://console.cloud.google.com

  • Enable the following APIs by visiting each link and clicking Enable

  • When done enabling your Google API, visit OAuth Consent Screen > Click Get Started

  • Fill out the following app info:

    • App Name: e.g., NLX Integration

    • User Support Email: Your current Google email

    • User Type: External

    • Contact Email: Same as above

  • Save and create the app

  • Go to Clients > Click Create Client > Choose Web Application

    • Under Authorized JavaScript Origins, add https://developers.google.com

    • Under Authorized Redirect URLs, add https://developers.google.com/oauthplayground

  • Click Create and save the Client ID and Client Secret

  • Now go to OAuth Consent Audience

  • Scroll to Test Users section > Click Add User

  • Enter the Gmail address you’ll use

  • Visit OAuth Playground

    • Click settings icon

    • Check Use your own OAuth credentials

    • Paste in your Client ID and Client Secret

  • Select scopes based on the integration you’re setting up

  • Click Authorize APIs

  • Click Continue > Select all permissions > Continue

  • Click Exchange authorization code for tokens

  • Save the Access Token and Refresh Token

Setting up a Google service account

To finalize setup in your NLX workspace, select Integrations in your workspce menu

  • Select Add integration and choose the Google integration with a Google service

  • Provide the following you created in previous steps:

    • Access Token

    • Client ID

    • Client Secret

    • Refresh Token

  • Click Create integration

At any time, you may edit or delete your Google integration by expanding the integration name and selecting the edit or delete links.

Using a Google API

To successfully use your Google integration with conversations created in your workspace, be sure to complete the following:

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