Optional: Set lifecycle

Assign lifecycle hooks to your NLX conversational AI application

This feature is currently available to enterprise tiers only.

What's the Lifecycle of an application?

An application's Lifecycle tab allows you to choose any Lifecycle hook created within your workspace that enables your application to retrieve and use content from external resources or trigger an external operation during specific points within the application's conversation session.

Open the application you wish to edit, and select the Lifecycle tab to assign a Lifecycle hook created in the workspace.

Looking to create a Lifecycle hook? See Lifecycle hooks

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Available Lifecycle types

The following are all lifecycle types available to configure on your application:

• Conversation start: Triggers when a conversation session starts

• Conversation end: Triggers when a conversation session ends/times out

• Escalation: Triggers when an Escalate node is hit and the agent escalation transfer initiates

• Message received: Triggers whenever a user submits a message (utterance

• State modification: Triggers when a node is hit that includes State modifications applied to one or more Data requests where the Stream state modification setting is also enabled