Notifications

Review notifications and setup alert subscriptions in your NLX workspace

What's Notifications?

Notifications provides a feed of recent alerts from Analytics dashboards created in the workspace. It also allows you to manage email subscriptions of alerts, see what alerts have been created in the workspace, and define clustering alerts.

🧠 Looking to set up your own alert? See Setting up alerts

To access, click your username in your workspace menu and choose Notifications:

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Alert details

Alerts that appear in the Notifications display the following:

• Name of analytics metric and summary of the event

• Date and time of the alert

• Mark as read: Dismisses the alert from appearing in your notification feed

• View chart: Directly navigates to the dashboard panel containing the alert for advanced details

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Managing notifications

For managing notifications in the workspace, the Notification manager offers a few options:

• Notifications tab: Provides a table of recent notifications and allows for bulk actions, including Delete or Mark all as read

• Clustering alert setup tab (enterprise only): Allows for creating alerts of detected clusters from unknown utterances. You may specify email subscriptions using the Send to dropdown field when setting up your clustering alert

• Analytics alert setup tab: Provides a table of all alerts that are set up in the workspace.

  To add an analytics alert, hover over any panel on an analytics dashboard and tap the bell icon to begin

• Subscriptions tab: Provides a table of current email subscriptions available to receive notifications. Subscribers are only notified of alerts via email when specified through an alert's setup. To add a new email subscription, select the + Add subscription link and enter the recipient's email address. New subscribers will receive an email to confirm their subscription before it may be used. Once added, hover over any panel on an analytics dashboard and tap the bell icon to begin