Zendesk

Quickly set up the Zendesk integration into your NLX workspace

Integrate Zendesk

To integrate the Zendesk channel, begin by selecting Integrations from your workspace menu:

• Choose + Add integration > Select Zendesk from the dropdown

• Provide a name for your Zendesk integration

Navigate to your Zendesk Admin Center to reference the following details:

• Enter using the provided fields in NLX:

  • API token

  • support Email address

  • Domain

  • Subdomain

• When done, click Create integration

At any time, you may edit or delete your Zendesk integration by expanding the integration name and selecting the edit or delete icons.