NLP engines

Effortlessly set up your Amazon Lex, Google Dialogflow, or custom NLP into your NLX workspace

Each NLX workspace comes equipped with a built-in NLP engine managed by NLX; no external setup required. You only need to connect a third-party provider if your phone channel demands it, or you prefer using a specific engine.

NLP (Natural Language Processing) engines are small fast AI models that can disambiguate user inputs over voice or text, build and deploy an application as well as manage essential conversation runtime operations. You may use the built-in NLX NLP for this, or integrate with an external provider to handle these tasks through the Integrations resource of your workspace.

Off-the-shelf providers

NLX provides instructions for the following NLP integrations. Once integrated, the NLP may be selected as an engine when creating a build and deploying your application.

Amazon LexGoogle DialogflowGoogle Dialogflow CXCustom NLP