LogoLogo
CtrlK
  • Platform guide
  • Touchpoint
  • MCP
  • API Reference
  • GETTING STARTED
    • Welcome to NLX
      • How NLX works
      • Terms & concepts
      • Generative AI
    • Quickstart
    • Guides
      • Agentic Generative Journey®
      • Generative Journey® (Slots)
      • Custom Voice+
      • Scripted Voice+
      • Model Context Protocol
      • Phone channel
      • Touchpoint modalities
        • Carousel modality
        • Video modality
    • Learning Hub
  • Applications
    • Voice+
    • Async Worker
    • Custom
      • Channels
        • API
          • REST API
        • Alexa
        • Amazon Chime SDK
        • Amazon Connect
        • AWS End User Messaging SMS
        • AWS End User Messaging Social
        • Genesys
        • Genesys SMS
        • Messenger
        • Microsoft Teams
        • Slack
        • SMS via Bandwidth
        • Twilio SMS
        • Twilio Voice
        • WhatsApp via Twilio
        • Zendesk Sunshine
      • Automated tests
    • Test a conversation
  • Building resources
    • Flows
      • Intro to flows & variables
      • Turns & state
      • The Canvas
      • Flow settings
      • Nodes
      • Flow appearance
    • Integrations
      • Channels
        • Alexa
        • Amazon Chime SDK
        • Amazon Connect
        • AWS End User Messaging SMS
        • AWS End User Messaging Social
        • Bandwidth
        • Genesys
        • Twilio
        • Zendesk Sunshine
      • LLM services
        • Amazon Bedrock
        • Anthropic
        • Azure OpenAI
        • Cerebras
        • Cohere
        • Google Vertex AI
        • Groq
        • NVIDIA
        • OpenAI
        • xAI
      • Managed APIs
        • Google services
      • NLP engines
        • Amazon Lex
        • Google Dialogflow
        • Google Dialogflow CX
        • Custom NLP
      • Text-to-speech providers
        • Inworld AI
    • Data requests
      • Implementation
      • Response model
      • Request model
      • Test a data request
    • Knowledge bases
      • Ingest content
      • Add metadata
      • Support citations
      • Use a KB
    • Modalities
    • Context variables
    • Slots (custom)
      • Adding values
      • Translating slots
    • Voice+ scripts
      • Add + download script
      • Deploy script + install Touchpoint
      • Create Voice+ flow
    • Secrets
    • Analytics tags
    • Lifecycle hooks
      • Implementation
      • Test a lifecycle hook
    • Actions
      • Implementation
      • Request model
      • Test an action
    • Escalation channels
  • Manage
    • Conversations
    • Translations
    • Analytics
      • Creating dashboards
      • Formulas & multi-metrics
      • Canvas analytics
    • Training
    • Resource tags
  • Admin
    • Access control
      • Roles & permissions
    • Audit
    • Notifications
    • Contact support
    • FAQ
Powered by GitBook
On this page
  1. Applications
  2. Custom

Channels

Easily set up channels of communication for your application in your NLX workspace

Available channels

APIAlexaAmazon Chime SDKAmazon ConnectAWS End User Messaging SMSAWS End User Messaging SocialGenesysGenesys SMSMessengerMicrosoft TeamsSlackSMS via BandwidthTwilio SMSTwilio VoiceWhatsApp via TwilioZendesk Sunshine

Last updated 3 days ago