Flows
Guide conversation flows & organize business actions using flows in your NLX workspace
What's a Flow?
A flow represents the structured path a conversation follows to fulfill a user’s intent. Whether that’s answering FAQs, completing a specific task, or guiding the user toward an action. Each flow combines logic, prompts, and responses to handle the specific purpose behind an interaction.
Flows are created and organized visually in the Canvas, where you can drag, drop, and connect nodes to map out each step of a conversational experience. From capturing user inputs to triggering API calls, every node plays a role in guiding the user toward their goal.
Once a flow is attached to an application and deployed as part of a build, that application can execute the flow and automate the corresponding task. A single application may include multiple flows to cover a range of intents, while an individual flow can also be shared across multiple applications in your workspace for greater flexibility and reuse.
To access, click Resources in your workspace menu and choose Flows.
Build smarter flows with NLX
Flows are the backbone of AI applications. Learn how to design, organize, and optimize conversations, from defining variables and managing state to customizing your flow’s appearance and performance.
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