Test a conversation

Test and experience a single workflow or full conversation in NLX

Required setup

To engage in any conversation tests, be sure to complete the following:

Always create a new build to test new flows and changes to flow settings or application settings.

Test full conversation

After completing an application build, locate the Test option in the upper right of your application to begin a conversation.

Test option on an application

You may also test user intent recognition quickly and robustly through the use of an Automated test.

Test a single flow

Test mode on a flow allows you to isolate a specific conversation flow for evaluation. With test mode, you can easily debug or test different variables and translations belonging to your flow. To launch the test widget, select your flow and enable Test mode from the toolbar:

  • Select a flow from your workspace

  • Select the Test icon (play button) in the Canvas toolbar

You can continue to modify and build with your flow while in Test mode. Simplify select the Canvas to adjust the flow and save changes. Re-select the Test icon and refresh the chat to test changes in real time.

🧠 Looking for more? Get acquainted with the rest of your Canvas toolbar.

You may also save your inputs for faster testing with the use of an Automated test.

Configure and debug

Within a test chat's panel, you may either select the gear icon to set context or other settings for your test, or select the bug icon to review all logged events from your test transcript for troubleshooting.

Selecting any conversational AI message (in grey) within your test chat provides a sequential list (top-down) of all tracked operations and events that occurred up to the turn selected.

  • Customize data: If you have used context variables in your conversation, select the Settings of the test chat to enter values into the corresponding fields to test your flow. Simply enter data into an available context variable field and click Save and refresh

  • Event details: To debug events in your intent flow, select a conversational AI message (in grey) in the transcript window. Click the expand caret on any item to view the NLU's details

  • Environment: Change the endpoint for the Data Request environment between "Production" and "Development".

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