SMS via Bandwidth

Learn to set up an SMS via Bandwidth communication channel for your application in your NLX workspace

The SMS vis Bandwidth channel requires a one-time integration in your workspace before a channel can be created.

Create SMS via Bandwidth channel

  • Navigate to Channels tab of your application

  • Expand SMS via Bandwidth option

  • Select + Create channel

  • Choose your Bandwidth workspace integration from the Integration dropdown

Optional:

  • Escalation: Select from an escalation integration set up under your workspace Settings for optional agent transfer

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