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Google Dialogflow CX

Quickly set up Google Dialogflow CX NLP into your NLX workspace

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Integrate Google Dialogflow CX

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Need a Google service account to authenticate your Google Cloud service? Check our walkthrough here.

  1. Select Resources from your workspace menu and choose Integrations card

  2. Click + Add integration > Choose Dialogflow CX from the Type dropdown

  3. Provide your integration a name

  4. From your Google Cloud (GCP) Console, obtain your private key JSON file from your Google service account. Instructions here: https://cloud.google.com/iam/docs/service-account-overviewarrow-up-right

  5. From the GCP Console API Library, select Dialogflow API > Click Enable

  1. In your GCP Console, assign the following three roles under the IAM page > Click Save

    • Dialogflow API Admin

    • Dialogflow API Client

    • Dialogflow Conversation Manager

  2. Once you have obtained your private key JSON file, upload it to the Instructions section in NLX > Select Create integration

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