# Twilio

### Integrate Twilio

1. Begin by selecting *Resources* from your workspace menu and choosing *Integrations*:
2. Choose *+ Add integration* > Select *Twilio* from the dropdown
3. Provide a name for your Twilio integration 
4. Click the Twilio console link provided. This takes you to your Twilio console where you can find your *Account SID* and your *Auth Token:* 

<figure><img src="/files/SLEwl5LkQb4W0eLxahUd" alt=""><figcaption></figcaption></figure>

5. Copy these credentials and paste them into the *Account SID* and *Auth Token* fields in NLX
6. If you require Twilio Voice capabilities, proceed to the [Twilio Voice](#twilio-voice) section below
7. Click *Create integration*&#x20;

If desired, at any time you can edit or delete your Twilio integration by expanding the integration name and selecting the edit or delete icons.&#x20;

{% hint style="info" %}
Moving forward, each time you create [Twilio channels for your application](/platform/nlx-platform-guide/ai-applications/deployment/managing-channels.md), NLX will automatically create a Twilio phone number and assign it to your application.
{% endhint %}

### Twilio Voice

For applications not solely experienced through Twilio SMS, you may configure Twilio Flex to provide voice capabilities:

1. Expand the *Twilio Voice settings* section of the Twilio integration modal
2. Deploy the CloudFormation template provided
3. Enter the *Fullfillment Lambda endpoint* into NLX
4. Click *Create integration*

### Next steps

To successfully use your Twilio integration with applications created in your workspace, be sure to complete the following:

1. Create or select an existing [Core application](/platform/nlx-platform-guide/ai-applications/setup.md) in your NLX workspace
2. From your app's *Configuration* tab, add your Twilio channel under the Delivery section
3. Create an application [build and deploy](/platform/nlx-platform-guide/ai-applications/setup.md#deployment)


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